Delivery:
I handle your order with absolute care and make sure the products are well packed and presented to ensure that all orders will arrive safely. Once an order has been processed, the buyer will receive an order confirmation. I will not accept any responsibility for late deliveries due to circumstances outside of my control. I will try to inform you of any unexpected delays. Please take care to enter your delivery address correctly as I cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided.

Change & Return:
If you don’t feel happy with your goods, I will happily issue a replacement or refund if returned within 14 days of receipt of your order in original and resealable condition. Send me an email with the reason why you want to return your order and send it back using your local postal service. The refund will only be applicable for the returned goods and shipping will be at own costs. All returned items must be complete with original packaging. I cannot take responsibility for items damaged or lost in the return transit. Once the returned product is received in good order, I will refund the amount within 2 working days.
Please note: custom made illustrations are not returnable. 

Privacy:
When you place an order, you have to fill in some personal data. I need these data to complete the order. Your data will only be used for this purpose.

Rights:
All rights of the products and illustrations bought via my webshop will remain the property of Aniek Bartels. Products of Aniek Bartels may under no circumstances be copied or used to produce a new product.

All imagery and artwork on this website are Copyright © Aniek Bartels.