Terms and conditions


My website has been designed to make online purchasing very straightforward. Choose the add to cart button, to buy a product. To view your cart, click the “View cart” button at the top of my website. At the checkout you will be asked for a few details that I need to be able to complete your order.
Once your online order has been submitted, you will be notified via email to confirm I received your order. If you do not receive this confirmation email within 1 day, please contact me.

The following terms and conditions apply to all purchases made in my webshop. Once you have placed your order, you automatically also agree with these conditions.


Aniek Bartels
0031 (0)634810302

Post address:
Huygensstraat 61
1221 AX Hilversum
The Netherlands

Return address:
Huygensstraat 61
1221 AX Hilversum
The Netherlands

KVK 53.309.294
VAT NL023794318B01

I handle your order with absolute care and make sure the products are well packed and presented to ensure that all orders will arrive safely. Once an order has been processed, the buyer will receive an order confirmation. I will not accept any responsibility for late deliveries due to circumstances outside of my control. I will try to inform you of any unexpected delays. Please take care to enter your delivery address correctly as I cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided.

Change & Return:
If you don’t feel happy with your goods, I will happily issue a replacement or refund if returned within 14 days of receipt of your order in original and resealable condition. Send me an email with the reason why you want to return your order and send it back using your local postal service. The refund will only be applicable for the returned goods and shipping will be at own costs. All returned items must be complete with original packaging. I cannot take responsibility for items damaged or lost in the return transit. Once the returned product is received in good order, I will refund the amount within 2 working days.
Please note: custom made illustrations are not returnable. 

When you place an order, you have to fill in some personal data. I need these data to complete the order. Your data will only be used for this purpose.

All rights of the products and illustrations bought via my webshop will remain the property of Aniek Bartels. Products of Aniek Bartels may under no circumstances be copied or used to produce a new product.

All imagery and artwork on this website are Copyright © Aniek Bartels.